What is the target receipt to present time for front counter service?

The target receipt to present time for front counter service being 90 seconds reflects McDonald's commitment to providing fast and efficient service to customers. This benchmark is rooted in ensuring that customers receive their orders in a timely manner, minimizing wait times and enhancing overall customer satisfaction. By adhering to this target, McDonald's locations can maintain a high level of operational efficiency, which is essential during peak hours when the volume of customers is high.

Meeting this target time helps create a positive dining experience, encourages repeat business, and supports the company's reputation for quick service. Focusing on this metric guides employees to streamline their processes, improve coordination, and enhance customer interactions at the front counter.